Legal

Privacy Policy

This page explains what we collect, why we collect it, how long we keep it, and how you can request data actions.

Last updated: April 13, 2026Support: hello@holesnap.com
CollectionAccount data, anonymous usage data, required payment data

We only collect data needed to provide, bill, and improve the service.

Your rightsAccess, correction, deletion, opt-out, export

Data requests can be submitted by email.

Contacthello@holesnap.com

Privacy, deletion, and export requests are handled through support email.

1. Overview

HoleSnap takes privacy seriously. This policy explains how we collect, use, store, and protect information while you use our service.

By using HoleSnap, you agree to the data practices described in this policy.

2. Information we collect

Depending on your usage, we may collect:

  • Account information: email, display name, avatar
  • Third-party auth information from Google OAuth public profile data
  • Usage analytics: page visits, feature usage frequency, anonymous behavior metrics
  • Payment information required by authorized payment processors
  • Uploaded content used for requested processing and not retained indefinitely by default

3. Why we use information

We use information only for lawful and necessary purposes: service delivery, payment handling, service notifications, product improvements, and legal compliance.

4. Sharing and retention

We do not sell or rent personal information. Data is shared only when required for service providers, legal obligations, or major business transitions.

After account deletion, related personal data is removed within a reasonable period unless retention is required by law.

5. Cookies and security

We use cookies to maintain sessions and preferences, and anonymous analytics to understand product usage. You can manage cookies in your browser settings.

We apply HTTPS, access controls, and security review practices to protect data.

6. Your rights and contact

You may request access, correction, deletion, marketing opt-out, and data export where technically feasible.

For any privacy request, contact hello@holesnap.com.